Privacy Policy for LiveAir

Privacy Policy for LiveAir

Introduction

Welcome to LiveAir. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website liveair.in and use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

Information We Collect

  1. Personal Information:

    • When you register on our platform, we collect personal information such as your name, email address, phone number, and company details.

  2. Usage Data:

    • We collect information about your interactions with our website and services, including your IP address, browser type, pages visited, and the time and date of your visit.

  3. Transactional Data:

    • We collect data related to your transactions on our platform, such as the content of your messages, recipient numbers, and delivery reports.

How We Use Your Information

  1. To Provide Services:

    • We use your information to provide, operate, and maintain our services, including sending bulk SMS, RCS, and WhatsApp messages.

  2. To Improve Our Services:

    • We analyze usage data to understand how our services are used and to improve their functionality and user experience.

  3. To Communicate with You:

    • We use your contact information to send you updates, promotional materials, and other information related to our services. You can opt-out of receiving promotional communications at any time.

  4. To Ensure Compliance:

    • We use your information to ensure compliance with applicable laws and regulations, including TRAI guidelines.

  5. To Protect Our Interests:

    • We may use your information to investigate and prevent fraudulent activities, unauthorized access, and other illegal activities.

Disclosure of Your Information

  1. Service Providers:

    • We may share your information with third-party service providers who assist us in operating our platform and providing our services.

  2. Legal Requirements:

    • We may disclose your information if required by law or in response to valid requests by public authorities.

  3. Business Transfers:

    • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

  4. With Your Consent:

    • We may share your information with third parties when we have your explicit consent to do so.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security protocols and procedures to safeguard your data.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. We will delete or anonymize your data when it is no longer needed.

Your Rights

  1. Access and Update:

    • You have the right to access and update your personal information at any time through your account settings.

  2. Data Portability:

    • You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

  3. Deletion:

    • You have the right to request the deletion of your personal data, subject to certain legal exceptions.

  4. Objection and Restriction:

    • You have the right to object to or restrict the processing of your personal data under certain circumstances.

  5. Withdraw Consent:

    • If you have given consent for data processing, you have the right to withdraw your consent at any time.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the revised terms.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Thank you for trusting LiveAir with your personal information.